HOW TO PURCHASE

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If you don't already have the store password - the first step is to register, to receive the password and access our online store.

Note: All the costs quoted on this website and online store are in Australian Dollars (A$). 

We can ship every feather we stock within Australia, but we can only ship the feathers that have an '(EX)' in their title outside of Australia, due to the laws and trading arrangements with our suppliers. If your shipping address is not in Australia, then please look for the feather items in our store with an '(EX)' in their title, since we can ship these directly to you - anywhere in the world. More information below.

Method 1: Ordering items (feathers) which can be shipped outside of Australia. 
All items with an '(EX)' in their title can legally be shipped directly from our office in Australia to any destination in the world by Registered / Insured Air Post or DHL Express Courier. When browsing our online store a person outside of Australia will know which items can and cannot be exported outside of Australia. Tip: In the Search box - type in 'EX' and exportable feathers will appear. To fine-tune the search: include the species, grade or type of feather (e.g. tail).

Customers in the United States and in most other countries do not require any permit to import the feathers from FeatherExchange.com, so the buying process is very simple and straight forward for customers.

Method 2: Ordering items (feathers) which cannot be shipped outside of Australia.
This method will suit all customers in Australia but will also suit some customers which aren't in Australia.
If a customer outside of Australia has a friend or relative in Australia that they wish to send feathers to as a gift then they can still order the feathers from our store which can't be exported, but provide their friend's or relative's shipping address in Australia and we will ship the feathers to them. Therefore, customers outside of Australia can still purchase the items from our store that we can't export, as long as the shipping address of the gift recipient is in Australia.

CUSTOMER SERVICE & SECURE PAYMENT FACILITY

FeatherExchange.com is focussed on excellent service, so our customers will always have their questions or any concerns attended to promptly. All orders are thoroughly checked and carefully packed.
​Our online store and payment processing is state-of-the-art, making it easy and very secure for customers to buy feathers from any part of the world. We accept: PayPal, Visa, Mastercard, American Express and Discover.

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Our strict feather grading system means our customers always get the best value! We recommend that you visit the Grading Guide page for more information.